Coach & Bus Weekly Editorial – Repairs & Refurbishment Industry Guide Feature:

Paul Clark
Services Ltd

Paul Clark Services continues to be the preferred choice for
quality engineering support services to the Bus and Coach Industry,
manufacturers and the NHS Ambulance Service Trusts, including specialist
engineering services covering engine overhauls, repairs and many fixed price
repairs for most modern bus chassis applications presently being operated in
the UK.  The type and complexity of the
work PCS is now able to undertake means that it gives our customers complete
flexibility in how these services are used to best effect for their own

The business continues to invest in customer services and
quality systems, and has now been ISO9001 certified since March this year, with
further business improvements, including on-line Customer Questionnaires
accessible through our website, and is available
now.  Customer feedback is vital and
helps continue to drive the business in the right direction.  PCS also continues to invest in new
Engineering Service Support vans, specialist equipment and is planning to
relocate to bigger premises in the New Year, which will also include a fully
functional commercial and bus workshop facility, and plans to gain IRTEC workshop
accreditation further strengthening the focus on quality.

Training has always played a significant part in the success
of PCS, such as working with ADL/BAE systems training engineers to support
hybrid technology vehicles.  Over the
next two years there are plans for the engineers to gain IRTEC accreditation
firstly focusing on Service Maintenance Technician and Inspection Technician
levels, with further plans to develop key engineers to Advanced and Master
Technician.  This is a major investment
in training and will help ensure that the customer is provided with the highest
level of services the business is able to provide.

Paul Clark Services remains number one for Engineering
Support to the Bus and Coach Industry.

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